Langwieder Global Solutions
Operational Integrity Partner™
Operational Integrity Partner™: BPO and CX advisory with real execution across Africa, for operators, enterprises, governments and investors.
Langwieder Global Solutions (LGS) is a boutique advisory and execution firm headquartered in Dubai, with deep roots in Africa's emerging delivery hubs. We work with global BPOs entering the region, Africa-based providers going international, enterprises rethinking their sourcing and CX strategy, and investors evaluating BPO assets. What sets us apart isn't another slide on emerging markets: it's an operator who has actually built, scaled and run BPO operations on the ground, backed by a global buyer and industry network built over 25 years on both sides of the table.
Key figures
Proven results
- 22 brands successfully introduced in Africa
- 18,000+ jobs created across the region
- 100,000+ m² of infrastructure built and commissioned
Who we work with
Mid-Market & Enterprise BPO Providers
Providers already operating at scale who are expanding into Africa: operations built and run right the first time, by people who have built them before.
Africa-Based BPOs & Tech Companies
Operators in Africa who want to expand their client base globally: international growth strategies and global expansion.
Global Organizations
Buyers developing sourcing and CX transformation strategies, evaluating their options with an operator's eye rather than a scorecard.
Investors & Private Equity Firms
Funds evaluating BPO growth and acquisition opportunities, with operating diligence that goes beyond the deck.
Governments & Institutions
Emerging-economy governments building national service and contact operations, with proven government-grade delivery.
The OIP Framework
01 Diagnose / 02 Design / 03 Execute / 04 Sustain
Headquarters
Dubai, United Arab Emirates